FAQ and Shipping

Do I need a referral for art therapy?

Can I get a medicare rebate?

Is my art therapist registered and why does this matter?

I can’t find an address; where are you?

What is an art therapy session like?

Will I make artwork to keep?

Are the workshops you offer like group therapy?


Shipping Rates

Australia: $10 flat shipping rate for all states & territories

Estimated delivery times

Sunflower and Ivy uses Australia Post. The following times are an estimate only from the time your order is dispatched from our location in Perth, Western Australia. Orders placed on the weekend will be processed on the next business day.
Perth: 2 business days
Adelaide: 3 to 4 business days
Canberra, Melbourne, Sydney and Hobart: 4 to 6 business days
Brisbane and the Gold Coast: 6 to 7 business days
Cairns and Darwin: 7 to 10 business days

Authority to leave

The courier will leave your order either outside the front door of the delivery address (if they believe it to be safe) or a delivery note will be left at the door/in the letterbox. Sunflower and Ivy does not take responsibility for loss of order once delivered, please advise us if you have any specific delivery instructions.